FAQ

How do I check the inventory status of a product?
The product page will display real-time inventory information. If a product is displayed as “out of stock”, you can choose to add it to the shopping cart or subscribe to product reminders to be notified when the product is back on the shelf.

Do your products have safety certifications?
Yes, our products have relevant safety certifications, such as CE, RoHS, etc.

How do I update my personal information?
Log in to your account and go to the “Account Settings” page. You can update your personal information, contact information, and shipping address. Please make sure the information is accurate so that we can serve you in a timely manner

How do I choose a suitable mobile phone case or strap?
Please choose a suitable mobile phone case according to your mobile phone model. When choosing a strap, please refer to the watch model and strap width to ensure that it is suitable. If you have any questions, please consult our customer service.

How to contact customer service?
You can contact us through our online customer service and email. We provide professional customer service support and are ready to answer your questions at any time.

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